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Case Studies, 11
1. Deep is a medical student. His
professor has asked him to create a document for his thesis and also create a
presentation on recent development in medical field for a seminar on different
dates in different places.
But Deep has PC at home but no
laptop to carry his presentation for seminar. His professor has told him to
provide with the laptop in the seminar. Now, another problem with Deep is that his
Office is not working in his PC.
So, he is looking for the solution
to his problems.
a. Where he would create the document
for his thesis?
b. Where he would create the
presentation for the seminar?
c. What is the benefit of using
such platform?
d. Where he would keep the
documents so that he can avail the documents from anywhere (if USB is not
working)?
e. Where he schedules the seminar
and get reminders and why?
f. On the way to catch his flight
to the airport, he lost his way. Suggest an App that Deep can use to find the
location of the airport.
Answer:
Deep should use free
web-based, cloud-compatible tools to solve his document, presentation, storage,
scheduling, and navigation problems. Using tools like Google Workspace (Docs/Slides/Drive), Google Calendar, and Google Maps ensures he can work from any
device, store files securely online, and navigate easily.
·
a.
Document Creation: Google Docs (or Microsoft Office Online).
·
b.
Presentation Creation: Google Slides (or Microsoft PowerPoint
Online).
·
c.
Benefits: Access from any
device with internet, real-time auto-saving, easy collaboration/sharing, and no
installation required.
·
d.
Document Storage: Google Drive or OneDrive (Cloud storage).
·
e.
Seminar Scheduling/Reminders: Google Calendar (to set events, receive notifications on
phone/email, and manage time zones).
·
f.
Navigation App: Google Maps (to
find the fastest route to the airport).
2. Rohan wants to take his
parents for Char Dhams yatra. But he confused how to book tickets and book
hotels as there may be rush, and he can’t take his age-old parents move here
and there.
His friend has given suggestion
for online booking. But Rohan has never used such system.
Can you help him with the
following?
a. What is advantage of online
ticketing?
b. Why is online booking
important?
c. What are the disadvantages of
booking online?
d. What are requirements of
online booking?
e. He is confused which websites
to search for booking online tickets. Can you help him with some website names?
Answer:
Online booking for the
Char Dham yatra offers convenience, security, and real-time availability,
crucial for avoiding crowds and ensuring a comfortable, pre-planned trip for
elderly parents. Key requirements include a stable internet connection, valid
ID proofs, and digital payment methods, allowing for advance booking of hotels,
transport, and Helicopter services.
a. Advantages of
Online Ticketing
·
Convenience
& Safety: Book from home,
avoiding long queues and ensuring safe, comfortable travel for seniors.
·
Availability: View real-time availability of rooms,
helicopter, or transport.
·
Comparison: Easily compare prices and amenities of
different hotels/operators.
·
Pre-planning: Secure slots for Darshan and
accommodation, especially crucial for high-demand seasons.
b. Why is Online
Booking Important for Char Dham?
·
High
Rush: The yatra is
highly popular; online booking is often the only way to secure tickets/hotels
during peak season.
·
Comfort: Especially for elderly parents,
confirmed, pre-booked accommodation and transportation prevent exhaustion and
last-minute panic.
·
Helicopter
Access: Essential for
booking helicopter services, which are the fastest and safest mode for elderly
travelers.
c. Disadvantages of
Booking Online
·
Technology
Dependent: Requires
familiarity with computers/smartphones and internet access.
·
Scams: Risk of fraudulent websites (only book
on trusted or official platforms).
·
Technical
Glitches: Potential for
failed transactions or site crashes.
d. Requirements for
Online Booking
·
Active email address
and mobile number.
·
Valid Government
Identity Proofs (Aadhar Card, Voter ID, Passport) for all travelers.
·
Digital Payment
Methods (Credit Card, Debit Card, Net Banking, UPI).
·
Scanned copies of
documents (if required).
·
Compulsory online
registration on the Uttarakhand Tourism portal.
e. Recommended
Websites for Booking
·
Official
Registration: Registration
& Tourist Care Uttarakhand (Mandatory for registration).
·
Helicopter
Services: HeliServices
Uttarakhand (Official).
·
Travel/Tour
Agencies (for Packages): Trip
To Temples, LIH.Travel, ShrineYatra.
·
Hotels/Transport: IRCTC Tourism, MakeMyTrip, Goibibo.
3. Nabanita is fond of buying
different kinds of goods. She used to go to different shops and malls to buy
things. But she wants some solutions to buy goods sitting at home. Then her friend
told her about e-commerce. She likes the idea, but she has some queries. Can you solve her queries?
a. What is the difference between
traditional shopping and ecommerce?
b. What are the advantages of
e-commerce?
c. Which are the best e-commerce
sites?
d. What are the possible risks of
e-commerce websites?
e.
What are the risks of online transactions?
Answer:
Here are the solutions
to Nabanita's queries about e-commerce:
a. What is the difference between
traditional shopping and ecommerce?
The key differences
between traditional (physical store) shopping and e-commerce (online shopping)
primarily revolve around convenience, physical interaction, and reach.
Traditional Shopping
·
Physical
Presence: Requires
visiting a physical store.
·
Limited
Hours: Shopping is
restricted to the store's operating hours.
·
Tactile
Experience: Allows customers
to physically see, touch, and try products before buying.
·
Immediate
Possession: Customers get
the product immediately after purchase.
·
Personal
Interaction: Involves
face-to-face interaction with salespeople.
E-commerce
·
Remote
Access: Allows shopping
from anywhere using the internet and an electronic device.
·
24/7
Availability: Online stores
are always open, offering convenience at any time.
·
No
Tactile Experience: Customers must
rely on pictures, descriptions, and reviews to judge the product quality and
fit.
·
Delayed
Delivery: Products are
shipped, so there is a waiting period for delivery.
·
Wider
Selection & Price Comparison: Offers a vast global selection of products and makes it
easier to compare prices across different sellers.
b. What are the advantages of
e-commerce?
The advantages of
e-commerce for a shopper like Nabanita include:
·
Convenience: Shop anytime and from anywhere without
traveling to different shops or malls.
·
Wider
Selection: Access to a
broad range of products and brands, often more than available in local physical
stores.
·
Price
Comparison: Easily compare
prices, features, and reviews across various websites to find the best deal.
·
Time
and Effort Saving: Saves travel
time and the effort of searching for items manually.
·
Detailed
Information: Access to
extensive product details, specifications, and customer reviews to aid decision-making.
c. Which are the best e-commerce
sites?
The "best"
e-commerce site can depend on the specific type of goods Nabanita wants to buy
and her location. Some globally popular and reputable sites include:
·
Amazon: A massive global marketplace offering a
huge variety of products from electronics to clothing and groceries.
·
eBay: A platform for both new and used goods,
functioning as a marketplace for many sellers.
·
Flipkart: A major e-commerce platform, especially popular in India.
·
Specialty
Retailers: Specific sites
like Myntra (for fashion) or others that specialize in
particular goods might offer a better experience for certain items.
It is recommended to
use well-known and reputable sites that have clear privacy policies and strong
security measures.
d. What are the possible risks of
e-commerce websites?
Risks associated with
the websites themselves for consumers can include:
·
Fraudulent
Websites: Fake websites
that mimic legitimate brands to steal personal and financial information.
·
Data
Breaches: Even legitimate
websites can be hacked, potentially exposing sensitive customer data like
names, addresses, and credit card information.
·
Misleading
Product Information: Product
descriptions or images might not accurately represent the actual item, leading
to dissatisfaction or the need for returns.
·
Poor
Quality/Counterfeit Products: Issues with receiving substandard or fake items from
dubious sellers on a marketplace platform.
·
Technical
Glitches: Website crashes
or errors during a purchase can cause payment problems or order issues.
e. What are the risks of online
transactions?
Online transactions
carry specific security and financial risks:
·
Payment
Data Theft: Hackers can
intercept payment details during transmission, especially if using an
unencrypted public Wi-Fi network or an unsecure website (without
"https://").
·
Credit
Card Fraud: Stolen credit
card details can be used to make unauthorized purchases (card-not-present
fraud).
·
Identity
Theft: Cybercriminals
may obtain personal information (PII) to impersonate the victim and conduct
various frauds.
·
Phishing
Scams: Deceptive emails
or messages designed to trick users into revealing sensitive credentials or
payment information.
·
Account
Takeover: Fraudsters might
gain control of a user's online shopping or banking accounts to perform
fraudulent activities.
4. Aditya is a freelancer. She
used to post different works on the Internet. After that she heard of blog. She
had some queries regarding blog. Solve her following queries.
a. What exactly is a blog?
b. How does she start a blog?
c. Do bloggers make money?
d. What are the different types
of blogs?
e. How did she choose a topic for
her blog?
f. How she can be a successful
blogger?
Answer:
Here are the answers
to Aditya's queries regarding blogging, designed to help a freelancer
transition into this new medium.
a. What exactly is a blog?
A blog (a truncation
of "weblog") is a type of website or a section of a website that is
updated regularly with new content.
·
Key
Characteristics: Content is
usually presented in reverse chronological order (newest post
first).
·
Tone: It is typically informal,
conversational, and personal, allowing for direct engagement with readers
through comments.
·
Purpose: It acts as an online journal, a platform
to share expertise, or a tool for businesses to drive traffic.
b. How does she start a blog?
Starting a blog is
straightforward and can be done in a few key steps:
1.
Select
a Niche: Choose a
specific subject you are passionate or knowledgeable about (e.g., freelance
writing tips, digital design).
2.
Choose
a Platform (CMS): Select a
platform to manage content. WordPress is the most recommended for flexibility
and control, though Wix or Blogger are user-friendly alternatives.
3.
Register
a Domain & Hosting: Purchase
a domain name (e.g., adityablogs.com) and secure web hosting (e.g., Bluehost,
SiteGround).
4.
Design
the Blog: Use a simple,
clean template (like Astra for WordPress) that is mobile-friendly.
5.
Create
Content: Write and
publish at least 10-15 high-quality articles before promoting to establish
authority.
c. Do bloggers make money?
Yes, bloggers can and
do make significant money, often turning it into a full-time career.
·
How
They Earn: Through display
ads (Google AdSense), affiliate marketing (earning commission by recommending
products), sponsored posts, selling digital products (eBooks, courses), or
selling their own freelancing services.
·
Time
Frame: While some make
money quickly, it usually takes around 20 months of consistent effort to see
significant earnings.
d. What are the different types of
blogs?
·
Personal
Blog: Used for
personal stories, reflections, or documenting journeys.
·
Niche
Blog: Focuses on a
specific topic like finance, travel, fitness, or tech.
·
Business/Corporate
Blog: Used by
companies to increase website traffic and attract customers.
·
Affiliate
Blog: Primarily
focused on reviewing products to generate commissions.
·
Freelance/Portfolio
Blog: Showcases
professional work and expertise to attract clients.
·
Lifestyle/Fashion
Blog: Covers topics
related to daily life, personal style, and health.
e. How did she choose a topic for
her blog?
Choosing a topic
(niche) should be a balance of passion and profitability.
1.
Analyze
Strengths: List your
skills, hobbies, and work experience.
2.
Research
Demand: Use Google
Trends to see if people are searching for that topic.
3.
Check
Monetization: Ensure companies
in that niche pay for advertising or have affiliate programs.
4.
Avoid
Being Too Narrow: Select a niche
that is specific but allows room to expand into sub-niches later.
f. How she can be a successful
blogger?
·
Consistency
is Key: Post regularly
(e.g., 1–3 times a week) to keep the audience engaged.
·
Focus
on Quality: Create in-depth,
valuable content that solves problems, rather than just filler text.
·
Master
SEO: Learn basic
Search Engine Optimization (keywords, meta descriptions) to help readers find
your blog on Google.
·
Promote
Your Work: Use social media
(LinkedIn, Pinterest) to drive traffic to your site.
·
Build
a Community: Encourage
comments and engage with your readers.
·
Have
a Business Mindset: Treat the blog
as a business, setting goals, and tracking performance with tools like Google
Analytics.
5. Roshmi is from a middle-class
family. She has completed her graduation and started her work in an IT firm. To
get promotion in her job, she has to upgrade her academic skills. But she can’t
do regular courses. So, can you help her how can she upgrade her academic skills.
Give complete guidance to her.
Answer:
Roshmi’s situation is
common in the IT industry, where staying relevant requires continuous learning
while managing a full-time job. Given she cannot pursue regular courses, she
should focus on flexible, asynchronous, and industry-recognized
certifications to boost her career without disrupting her current
income.
Here is a complete,
structured guide for her to upgrade her skills:
1. Identify Key Growth Areas in IT
To get a promotion,
Roshmi must select a specialization that is high in demand. Current top areas
for 2026 include:
·
Cloud
Computing: AWS Certified
Solutions Architect, Microsoft Azure, or Google Cloud Professional.
·
Data
Science/Analytics: Python, SQL,
Tableau, Power BI, and Machine Learning basics.
·
Cybersecurity: Certified Ethical Hacker (CEH) or
CompTIA Security+.
·
DevOps
& AI: Tools like
Docker, Kubernetes, Jenkins, or Generative AI integrations.
2. Flexible Learning Methods
(Non-Regular Courses)
Roshmi can choose from
the following flexible models:
·
Online
Professional Programs (PG Diploma/Certificates): Platforms like upGrad, Coursera, EdX, and Simplilearn offer
programs in collaboration with top universities (e.g., IITs, IIITs) designed
for working professionals.
·
Work
Integrated Learning Programmes (WILP): BITS Pilani and similar institutions offer
M.Tech/PG programs that allow her to work full-time while studying.
·
Certification-Focused
Self-Study: Using platforms
like Udemy, Coursera, or Pluralsight to gain specialized skills.
·
Mentorship-Led
Bootcamps: HCL GUVI, NIIT,
or Simplilearn offer mentorship-based, weekend, or evening live sessions.
3. Actionable Plan for Promotion
·
Discuss
with Manager: Identify the
specific skills required for the next level in her company.
·
Seek
Employer Sponsorship: Many companies
(especially in IT) pay for certifications if they are relevant to the job.
·
Set
a Study Schedule: Dedicate 1-2
hours daily or 6-8 hours on weekends. Use commuter time for watching tutorials
or listening to technical podcasts.
·
Build
a Portfolio: Apply new skills
to "side projects" or volunteer for more complex tasks in her current
job to showcase proficiency.
4. Recommended Platforms &
Resources
·
Top
Online Learning: Coursera, Udemy,
EdX (good for university-backed certs).
·
Indian
Specific (High Recognition): SCDL (Symbiosis), BITS Pilani WILP, IIT Madras/IIT Kanpur
Web-Enabled PG Programs.
·
Industry-Aligned: HCL GUVI, NIIT.
5. Time Management & Success
Tips
·
Start
Small: Begin with a 3-6
month certification rather than a 2-year degree.
·
Prioritize
Consistency: Study a little
bit every day instead of long, exhausting sessions on Sundays.
·
Focus
on Practical Application: In
IT, practical knowledge (coding/configuring) matters more than theory.
By choosing a
specialized, recognized, and flexible program, Roshmi can upgrade her skills
and secure that promotion while maintaining her current job.
*****